Shopping Self Storage Facilities

Secret shopping companies are definitely out there trying to ensure that every company has the opportunity to ensure their business is running smoothly. Self storage companies use secret shopping companies for the reasons to ensure their customers are being taken care of, the right things are being sold, the facility is clean, and the customers are greeted with a smile. The managers at the self storage facilities never know which of their potential customers are going to be shoppers. They have to be on their toes at all times.

One of the things on their secret shopping assessment could be did they offer you tips on how to move their belongings. If the property manager does not offer such tips, they could score low on that part of the assessment. So they can give tips like the ones below.

When moving dressers, keep the draws in it to keep it sturdy. Not all dressers are built well and the drawers keep the piece of furniture from breaking during the move. Now of course the people who have decided to buy furniture that is sturdy might want to remove the drawers because the dresser could be really heavy. Do tests on the dresser or even the end tables before you move them into the truck? If you take out the drawers and the furniture is flimsy you might want to keep the drawers in.

Save all your weekly newspapers at least a few weeks before you are going to pack. This will save you some money on buying packing supplies. In the past people didn’t have bubble wrap to wrap their belongings, they used newspaper. Newspaper is still a good buffer between items when packing and moving. Plus it is free. Depending on your budget, you might want to save the newspaper that comes to your home.

For pillow top mattresses lay them down instead of putting them on their side, it helps to keep for buckling. Most people pay a lot for their pillow top mattresses so they do not want them to get messed up during the move. It is not always easy to get them to their original form after they have buckled and been that way for hours. Sometimes you might have room at the top of the moving truck for your pillow top mattress to go. Plan how you want things to go into the truck and you will good.

Secret shoppers have to be honest and not hold anything back when it comes to grading self storage facilities on what is asked of them. So if they come in to the facility and do not get help on how to pack their belongings, the facility will receive a low grade. The owners and managers of those facilities expect their workers to get a particular score on their shops in order to stay employed.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.