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Have you ever been lied to? The answer to this question is always yes. Everyone has been lied to. If you don’t feel you have been lied to, congratulations and I commend you for never talking to anyone in society. Unfortunately as people we rather tell someone a lie than the truth in order to sometimes spare their feelings. This also boasts true for the business world. Many times a business will lie to a potential client to get them on board and then tell them a little something different once they have them. This will make clients upset, but most can’t do anything about it. They just have to realize they have been lied to and be hopeful that business from here on out will be truthful.

When a customer is told about a specific price, special or offer over the phone, they expect to collect on what was told to them. If they do not they could make a straight line for the door or suck it up and decide to store anyway. Just know that they will tell someone about their experience which could cause some issues in the future. If you lie to one customer one time and get away with it, you could think that you could lie to another customer. That is not the way you want to handle business.

Lying gets you somewhere sometimes. Trying to make a consistent thing is not good. Customers will not appreciate being lied to and treated like that. Eventually it will catch up to you and you will lose customers because of that. Self storage is a great industry to be a part of, but keep it clean and keep the nonsense out of it. Customers love to shop around, but they are also looking for truth when it comes to what they can get for their money.

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When shopping around for self storage, one thing you should think about is that most self storage facility are the same. What we mean by the same is that the all give you the option of putting your belongings into a space at the facility. That is what self storage is, you taking your belongings and storing them at the facility, yourself. There will be subtle differences that will separate one facility from another, but for the most part, they all have the same standards. One standard is ceiling height. Unless otherwise noted, the ceiling of a self storage unit will be eight feet.

The typical ceiling height in a storage unit is at least eight feet tall so consider the items that you need to store to make sure they fit. Many customers try to stack their unit full so they do not have to pay more than they need to pay for. There are others that will just decide to get a bigger unit just so that everything is in there and they have access to it. Not many people try to stack their unit to the brim to save money. It would be the best idea, but not many people do it even though the property managers and other storage professionals recommend it.

So when you are shopping around for self storage and a facility says that they have ceiling heights of ten feet and higher, not many customers stop and say wow. They don’t say that because they know they won’t stack their belongings than high. Some will think, how can I stack my belongings that high? Will they fall on me? Most storage facilities are created equal but most customers won’t flinch or choose this one facility because of their ceiling height.

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