» Self Storage
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How High is Your Ceiling Height?By joel on January 9, 2012 | No Comments
When shopping around for self storage, one thing you should think about is that most self storage facility are the same. What we mean by the same is that the all give you the option of putting your belongings into a space at the facility. That is what self storage is, you taking your belongings and storing them at the facility, yourself. There will be subtle differences that will separate one facility from another, but for the most part, they all have the same standards. One standard is ceiling height. Unless otherwise noted, the ceiling of a self storage unit will be eight feet.The typical ceiling height in a storage unit is at least eight feet tall so consider the items that you need to store to make sure they fit. Many customers try to stack their unit full so they do not have to pay more than they need to pay for. There are others that will just decide to get a bigger unit just so that everything is in there and they have access to it. Not many people try to stack their unit to the brim to save money. It would be the best idea, but not many people do it even though the property managers and other storage professionals recommend it.So when you are shopping around for self storage and a facility says that they have ceiling heights of ten feet and higher, not many customers stop and say wow. They don’t say that because they know they won’t stack their belongings than high. Some will think, how can I stack my belongings that high? Will they fall on me? Most storage facilities are created equal but most customers won’t flinch or choose this one facility because of their ceiling height.When shopping around for self storage, one thing you should think about is that most self storage facility are the same. What we mean by the same is that the all give you the option of putting your belongings into a space at the facility. That is what self storage is, you taking your belongings and storing them at the facility, yourself. There will be subtle differences that will separate one facility from another, but for the most part, they all have the same standards. One standard is ceiling height. Unless otherwise noted, the ceiling of a self storage unit will be eight feet.
The typical ceiling height in a storage unit is at least eight feet tall so consider the items that you need to store to make sure they fit. Many customers try to stack their unit full so they do not have to pay more than they need to pay for. There are others that will just decide to get a bigger unit just so that everything is in there and they have access to it. Not many people try to stack their unit to the brim to save money. It would be the best idea, but not many people do it even though the property managers and other storage professionals recommend it.
So when you are shopping around for self storage and a facility says that they have ceiling heights of ten feet and higher, not many customers stop and say wow. They don’t say that because they know they won’t stack their belongings than high. Some will think, how can I stack my belongings that high? Will they fall on me? Most storage facilities are created equal but most customers won’t flinch or choose this one facility because of their ceiling height.
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Shopping for Self StorageBy joel on November 25, 2011 | No Comments
There are right ways and wrong ways to do pretty much anything. When you do something right, you will reap the benefits for a long time to come. Usually, when you do something wrong, you pay for it much longer. Make sure you do it right the first time and you will be glad that you did later. There is a right way to shop for storage and that is to shop for quality as well as a cheap price.The good way to shop for good storage prices is to have a list of storage facilities that you want to call. Before you call those self storage facilities you need to have in your mind what you are really wanting from your self storage facility. Of course that facility will need to have the right size you need, they will need to be in the location you want them to be at and also they price needs to fit with in your budget. Naturally there are other things that you could look at when you are shopping for self storage, but we will focus on these.So after you find out which things you want out of your self storage facility, you pick up the phone, look on the internet or drop by the facility to check them out. When you are there talk to the facility manager and see what kind of person they are and also do you feel you can trust this person. Check out the facility, walk around or ask about how the facility is kept. You can even look online for reviews and the opinions of those people who has used self storage before. You have an unlimited about of information out there if you use it. It might be more proactive to look the self storage facility online, then call to speak to the manager, and if everything sounds good, drop by the facility.One of the worst things you can do is decide to shop just for pricings. Pricing is not always the end all say all. Well I guess for some this is true. For the most part, cheap storage spaces are usually bad in terms of quality. You seem to always get what you pay for. Maybe you will luck out and come across a self storage facility that is cheap and good quality. You won’t know unless you actually do enough research.There are right ways and wrong ways to do pretty much anything. When you do something right, you will reap the benefits for a long time to come. Usually, when you do something wrong, you pay for it much longer. Make sure you do it right the first time and you will be glad that you did later. There is a right way to shop for storage and that is to shop for quality as well as a cheap price.
The good way to shop for good storage prices is to have a list of storage facilities that you want to call. Before you call those self storage facilities you need to have in your mind what you are really wanting from your self storage facility. Of course that facility will need to have the right size you need, they will need to be in the location you want them to be at and also they price needs to fit with in your budget. Naturally there are other things that you could look at when you are shopping for self storage, but we will focus on these.
So after you find out which things you want out of your self storage facility, you pick up the phone, look on the internet or drop by the facility to check them out. When you are there talk to the facility manager and see what kind of person they are and also do you feel you can trust this person. Check out the facility, walk around or ask about how the facility is kept. You can even look online for reviews and the opinions of those people who has used self storage before. You have an unlimited about of information out there if you use it. It might be more proactive to look the self storage facility online, then call to speak to the manager, and if everything sounds good, drop by the facility.
One of the worst things you can do is decide to shop just for pricings. Pricing is not always the end all say all. Well I guess for some this is true. For the most part, cheap storage spaces are usually bad in terms of quality. You seem to always get what you pay for. Maybe you will luck out and come across a self storage facility that is cheap and good quality. You won’t know unless you actually do enough research.
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Make a Friend on the PhoneBy joel on November 22, 2011 | No Comments
As a company is looking for different flaws or ways to improve their business they definitely want to ensure that they do not leave any stone unturned. They want to make sure that everyone that comes in contact with their company. They want to know whether or not someone is not cutting it in terms of their performance or their duties. When people sign up to work there, they typically understand what is asked of them. So if they are not able to abide by the rules and regulations, the company has to decide what to do with that employee. Shopping their selves is not a bad way to find this out. If you are a company that solely operates by a people calling you and you selling them solutions, you really need to ensure you know what they are saying on the phones.Everyone who has answered a phone over and over again has made the mistake at some point not treating that person on the phone with the upmost respect. We don’t try to make that customer feel bad or not give them our best service. Sometimes people take a call off and the quality of their call is not as good as it was the first time they answered the phone that day. You should strive to make a friend each time that you pick up the phone for you company.Making a friend on the phone, especially when you are calling for storage prices or something similar can go a long way towards getting what you want. If they only have one spot left, they may hold it for you if they like you. It is good to be nice because people are just more likely to help out a friend than someone who is rude or unpleasant. You can also never know when your boss or client is listening in, so you should always give it your best.As a company is looking for different flaws or ways to improve their business they definitely want to ensure that they do not leave any stone unturned. They want to make sure that everyone that comes in contact with their company. They want to know whether or not someone is not cutting it in terms of their performance or their duties. When people sign up to work there, they typically understand what is asked of them. So if they are not able to abide by the rules and regulations, the company has to decide what to do with that employee. Shopping their selves is not a bad way to find this out. If you are a company that solely operates by a people calling you and you selling them solutions, you really need to ensure you know what they are saying on the phones.
Everyone who has answered a phone over and over again has made the mistake at some point not treating that person on the phone with the upmost respect. We don’t try to make that customer feel bad or not give them our best service. Sometimes people take a call off and the quality of their call is not as good as it was the first time they answered the phone that day. You should strive to make a friend each time that you pick up the phone for you company.
Making a friend on the phone, especially when you are calling for storage prices or something similar can go a long way towards getting what you want. If they only have one spot left, they may hold it for you if they like you. It is good to be nice because people are just more likely to help out a friend than someone who is rude or unpleasant. You can also never know when your boss or client is listening in, so you should always give it your best.
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Who Needs Secret ShoppingBy joel on August 25, 2011 | No Comments
Many people are actually quite excited to do a mystery shop and to give their opinion. Giving your opinion to someone or a company that will actually take what you say and potentially make changes, makes you feel good. Everyone wants their voice to be heard and everyone wants to feel as though they are making a significant change somewhere. In the world of secret shopping, there are fair amount of people that want to get involved but are not sure how to do so. They also do not know what kind of things are required to do a shop or what kind of business are asking for the opinions of these shoppers.The great thing about secret shopping is that everyone needs to know what the general public thinks about their business. They want to know exactly what their issues are and what they need to do to change those opinions. It does not matter what type of industry it is that is needing a shop done. The thing that could make it tricky is how do you do a shop for some of these companies who are requesting shops. In all honestly, every company has some sort of way they communicate with the general public or their customers. Even the people who distribute just to business, they are asked to be secret shopped as well. They need to know how they can improve their customer relations just like those who deal with the general public.Whether it is a factory, self storage, an investment company or many other companies, they want to know how they are viewed. The secret shopper will be asked to either walk into their establishment, call on the one, write an email or even reply to a banner add on the internet. There are many different ways a person business can be shopped and every business could benefit from being shopped. When you sign on to do secret shopping, just ensure you know exactly what the business is asking of you and do your best to give them a great example of what a customer would think.Many people are actually quite excited to do a mystery shop and to give their opinion. Giving your opinion to someone or a company that will actually take what you say and potentially make changes, makes you feel good. Everyone wants their voice to be heard and everyone wants to feel as though they are making a significant change somewhere. In the world of secret shopping, there are fair amount of people that want to get involved but are not sure how to do so. They also do not know what kind of things are required to do a shop or what kind of business are asking for the opinions of these shoppers.
The great thing about secret shopping is that everyone needs to know what the general public thinks about their business. They want to know exactly what their issues are and what they need to do to change those opinions. It does not matter what type of industry it is that is needing a shop done. The thing that could make it tricky is how do you do a shop for some of these companies who are requesting shops. In all honestly, every company has some sort of way they communicate with the general public or their customers. Even the people who distribute just to business, they are asked to be secret shopped as well. They need to know how they can improve their customer relations just like those who deal with the general public.
Whether it is a factory, self storage, an investment company or many other companies, they want to know how they are viewed. The secret shopper will be asked to either walk into their establishment, call on the one, write an email or even reply to a banner add on the internet. There are many different ways a person business can be shopped and every business could benefit from being shopped. When you sign on to do secret shopping, just ensure you know exactly what the business is asking of you and do your best to give them a great example of what a customer would think.
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Tips for Shopping for Storage by PhoneBy jeff on February 7, 2011 | No Comments
When in need of storage, do not just go with the first place that you call. It is very helpful to go ahead and make a few calls for info. That way, you can find what the best place in town actually is. It could take a couple of calls to find this information out but when you do you can very happy you did. Not every facility is going to make you happy with what they have, but you can at least know what you are getting from each facility when you are calling around.
When you are calling around there are a couple of things that you can determine just from the phone call. You can determine where the facility is actually located, the level of customer service the facility offers and also what the value of the facility is. These are three great topics of discussion when you are calling around. Calling around can definitely save you some time and effort when you are looking for the right Quebec City self storage facility for you. Your time is very valuable to you and you are not out to waste it. Make sure you are writing notes as you are calling around.
Making sure the facility you are looking for is close is very important. It is important because you can ensure that you can get to the facility quickly and easily. Just because the location is right down the street from where you work does not mean you can get there quickly and without problem. Sometimes a customer will know what street the facility is on but they might have not been there before. So what ends up happening is that they go there and they are not expecting the facility to be where it is. So making sure that the location is where you want it to be when it is convenient for you is very important.
When you call around does the Quebec City self storage facility answers the phone? That could be a deciding factor in your search. This is a good indicator that the facility will answer the phone when you have an issue. They are maybe not as committed to service as they appear. We all know that it could be hard for the customer on the phone to understand that the manager could also have someone in front of them. Trying to serve two different customers could be really hard to do. The fact of the matter is they can still try to have the customer on the phone hold on why they help the customer in the store or vice versa. The Quebec City self storage manager should just make sure that they are not, not answering the phone.
When calling around, is the manager telling you what you are getting for the price? Sometimes that is all the manager is going to tell you. You want to hear more from the manager. You want to hear why they should rent with them instead of the people that are down the street. The manager should do their best job to create value in their security features or their extra features. Whatever it might be you should not just go with the company who offers just the price and nothing else. Otherwise you could go down to the store, and it is not anything as you were expecting.
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Keep Your Hockey Gear in Ajax Self StorageBy jeff on October 7, 2010 | No Comments
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Football in Canada is different from football in America. They throw the ball more in Canada because they only get three downs to get a first down and in America they get four downs to make a first down. The end zones are longer in Canada too. There are actually football games from Canada on TV once in awhile in America. The championship game might be on once in awhile and people in America may watch it. We are obsessed with football in America. Sunday is sacred for more than one reason. At an Ajax storage place, I had a nice conversation about football.
Hockey is important in Canada and I happen to love hockey. I could fit in anywhere in Canada because I watch hockey when it comes on TV. This person at an Ajax storage locker showed me hockey sticks signed by great players.
I held them in awe and thought about watching hockey with my Dad so many years ago. I recognized some of the names and actually saw a few play in the great old building, the Chicago stadium. My newest friend knew of the place and we went back in time together talking hockey. Most people talk football and baseball and Michael Jordan and Lebron, but hockey is different. Try fighting on ice skates or hitting people on hockey skates. They are the great skaters of the world. Anybody can run. I can run. I cannot dunk a basketball though. I am short. I can not ice skate very well either. I could never be a hockey player. I tried ice skating but my feet got so cold I never did it again. It took forever to put the ice skates on too. That is why my feet almost froze off. We did flood my back yard once in awhile and slid on our shoes to play hockey. Not the same I know.
My new friend had different stories. He has skated all his life starting at five years old. He still skates today in a fun league as he puts it, for old men like us. Yes, I guess I am old compared to a long time ago. The hockey stick seems heavy at this Ajax storage place.
I will not stay much longer here but I hope I see this person again. And talk hockey, not football. I am only here in Canada on business. I keep this storage space because my company pays for it and I store things here and there. I nodded goodbye to the hockey guy and rolled up my storage locker door. I thought of my Dad and the Chicago Blackhawks. We loved the team and last year I watched them skate around with the Stanley Cup. It made me happy but my Dad was not there to see it. He passed on. He did loose a little interest in hockey over the years after he moved away from Chicago to California. We did not talk about hockey together anymore. I still watch it though. I have no one to talk about hockey to now either. It is less popular in America these days. Football is king there. We all talk about football in America and not hockey. I am glad I held a stick signed by Bobby Hull.
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Get Familiar With Etobicoke Self StorageBy admin on July 26, 2010 | No Comments
There are many differences between on Etobicoke self storage location and the next and you will want to know what to look for so you can make the best decision possible when looking for storage. Shopping for storage is not on the top of any list of favorite things to do in your free time. However, it is definitely time well spent because you do not want to store at just any store location. You want to store somewhere that is close by, safe and secure, and cares about customer service.
You can get a good idea of the kind of customer service you will receive as an Etobicoke self storage customer by how well you are treated on the initial phone call for storage. If you are treated rudely or they do not answer the phone, then you should maybe move on to the next property because they are not going to be there when you need them. However, is you do not get someone on the phone right away, you should leave a quick voice mail message with your name and number asking for prices. If they are quick to respond, then they may be good at helping their customers but were momentarily unavailable. It happens. Keep in mind that if they are not very helpful when you are looking for prices, chances are they are not going to improve when you are a customer. When you are shopping around they should be on their very best behavior trying to earn your business. You want to have a store that cares about you and making you feel like a valued customer.
Before you do anything, however, you want to narrow the search to around ten Etobicoke self storage locations that are close by. You do not want to have to call all over town in a blind search for a good location. The phonebook is helpful at finding a few Etobicoke self storage locations that are close by if you are somewhat familiar with the area. If you do not know your way around the local area, it may be more advantageous to look online for an overhead view of the different storage locations in the area and where they are at in relation to your house. Do not underestimate the value of a good location when you are shopping around. It might be worth a few extra dollars to have a spot that is close and convenient and located in a good neighborhood. It sure beats the alternative.
Something to remember as well when you are looking for Etobicoke self storage is to find a spot that has security that makes you feel safe and secure. When you are spending your hard earned money, you want to feel like you are getting a lot of value for your money. The site should have a few basic security features such as a pin access controlled gate, security fencing, video cameras, and door alarms. If they do not have some of these basic features, you may want to make a few more calls to find a place more suitable to earn your money. They should have spent a little money on security and if they do not, then there may be some other areas that they are lacking in, as well.
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Getting To Know Montreal StorageBy admin on June 3, 2010 | No Comments
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One of the greatest things about Montreal is all the outdoor activities that it can offer you. Beth and her family loved to do anything outside. During the summer there was camping, hiking, swimming, kite flying, and biking, during the winter months of course you have all things associated with snow; snowboarding, skiing, sledding, snow mobiles. Any kind of family fun activity outdoors they were up for.
Of course liking all of these sports types activities did have its drawbacks. It got to be a hassle each year to rent the equipment necessary for the family to do all their favorite activities, so Beth and her husband decided that since this was something that they really loved to do they would just buy the equipment that they needed. The second thought that they had was that they were going to need some place to store all of their equipment in. so Beth began to look into their Montreal storage options. She knew from talking to her friends who also had Montreal storage units that it was a great storage solution.
Getting some advice from her friends led Beth to find the perfect spot for her and her family. The Montreal storage unit was close to their home, and had good security to keep all of their belongings safe. That weekend they moved in all of their sporting equipment that was allowed to be stored. They had tents, camping gear, skis, sleds, bikes, kites, snowboards, and all of the little things that went with all of this equipment. Of course the manager explained that they could not keep the snow mobiles inside the Montreal storage unit, but Beth was able to find a place to keep the two that they owned at their house.
They found that it was really convenient to know right where all of the things that they needed for their outdoor adventures were. When ever they were planning a family weekend or adventure they would go to their unit and get out what they needed. They were no longer having to rent the equipment at the lodges they liked to go to and could also get away form the lodge type settings on their own now that they had their own equipment and no longer had to find a place close to where they were planning on going. It was the perfect family outdoor fun storage solution.
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Your St-Hubert Storage Choices
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As you consider the question of do I really need a St-Hubert storage unit think of a few of these points. It may help you in your decision.
Would you like your home to be a little more organized? With the use of a self storage unit you will be able to keep all of those things that you are attached to but might not necessarily have the room for. with the use of a St-Hubert storage unit you can organize your files, clean out your closets of those clothes that you are just determined to fit in again someday, or clean up for kids rooms and get rid of some of those baby toys that they have outgrown.
Do you need to downsize your living situation in this downwards economy? If you are looking for a smaller apartment to make your monthly bills lower but do not want to get rid of all of your furniture and things. Consider using a St-Hubert storage unit to help you through these times of financial difficulty in downsizing. You can find that smaller apartment but still keep everything until your financial situation turn back around and you can move back into a nicer apartment or get a house. It is a good solution for the in between times of your life.
Are you tired of not being able to park in your garage in the middle of the Canadian winters because you have so many boxes and things stored in there? Consider using St-Hubert storage your storage space and your garage as your actual garage. You will not have to move the Christmas tree out of the way anytime you want to open the door to the garage. You can park your car in your garage and save yourself an hour of scrapping off snow and ice from your car before work until your fingers are so cold you can no longer feel them. Just think of how nice that would be. It will also be beneficial to your cars paint and undercarriage.
There are many different reasons why people decide to use self storage. Whether they are just cleaning up and trying to be organized, downsizing their living situation, or would actually like to use their garage again to park in their car in instead of a storage space. Self storage can be very beneficial to you and your family.
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Laval Storage Customer ServiceBy admin on May 25, 2010 | No Comments
There is nothing like an angry customer to make us feel better about the service we provide. We all know that sometimes it is unavoidable for a customer to get upset at something done and then try to let whomever know about what is going on. Not ever manager is going to be able to handle anything the customer would be upset about. The best think you can do as a manager is just to find out exactly what the customer is upset about, calm them down and then give them a solution. Usually the longer you take to give the customer a resolution, the more upset they get. To the customer, they have a legit reason they are upset. The worst thing you could do is to tell them that they do not make sense or that their concern is not valid.
The key for a Laval storage manager to handle a customer complain is to listen. That should not be a problem in the most part, but there will be sometimes in which the manager does not want to listen to the problem, they are just ready to solve it. They cannot solve the problem without knowing what the problem is. Sometimes the solution will be an easy fix where other times, the complaint might have to someone higher than their position. The best thing for the manager to do is handle the situation as best they can because that will let the caller know how they are able to assist.
In no way is the caller looking to start trouble, they just want their problem fixed. Sometimes these kinds of situations can be avoided if all the steps to leasing the unit were done correctly and understood by the caller. Typically the most common issues are their gate code does not work and they have an issue with their bill. As a Laval storage manager, it is very important that the customer understands what they will pay month to month and what will happen if they do not pay their bill. When it comes to mechanical problems, as long as the manger makes all their routine checks and reports they can do all they can do. Not everything will be in the control of the Laval storage manager.
As long as the Laval storage manager on site listens to the caller and makes a conscious effort to assist the customer, all will be well. Ignoring the problem and making empty promises will only make the customer angry, and leave your facility. The worst thing will follow thereafter. They will tell all they know about the service they received. Not good for business.

